If you
as a member have a complaint
against Graphic Arts Credit
Union, the first step is to
contact an officer of the
credit union and attempt to
resolve the complaint
directly. Graphic Arts
Credit Union values its
members and usually be
helpful. If you are unable
to resolve these problems,
however, the Texas Credit
Union Department may be able
to help.
You
may contact the Department
at the mailing address,
telephone number, or e-mail
address provided below for
information about filing a
complaint. You may also
download the complaint form
at the link provided below.
Texas Credit Union
Department
914 East Anderson Lane
Austin, TX 78752-1699
512-837-9236
complaints@tcud.state.tx.us
Complaint Form
The Department will be able
to help if Graphic Arts
Credit Union has violated a
credit union law or rule.
It may not be able to help
when the member is not
satisfied with Graphic Arts
Credit Union’s policy or
practices even though no law
or rule was violated.
Additionally, the Department
cannot resolve factual or
most contractual disputes.
